Effective Date: September 2025
Last Updated: September 2025

At Bloomplus Pharmacy, your privacy is important to us. We are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data. This Privacy Policy explains how we handle your information when you interact with our website, online services, and in-store activities.

1. Information We Collect

We collect personal and non-personal information in the following ways:

  • Personal Information you provide directly:
    • Full Name
    • Email Address
    • Phone Number
    • Delivery Address
    • Prescription details (when you upload a prescription)
    • Payment information (processed securely by trusted third-party providers)
  • Automatically collected information:
    • IP address
    • Device and browser type
    • Website usage data (pages visited, time spent, etc.)

2. How We Use Your Information

We use your information to provide safe, reliable, and personalized pharmacy care. Specifically, we may use it to:

  • Process and deliver your prescription orders.
  • Verify prescriptions and comply with regulatory requirements.
  • Provide customer support and respond to inquiries.
  • Send updates about promotions, wellness tips, and pharmacy services (with your consent).
  • Improve our website, services, and customer experience.
  • Ensure compliance with Nigerian laws and pharmacy regulations.

3. Sharing of Information

We value your trust and will never sell your personal information. We may share your information only in the following cases:

  • Service Providers: With trusted partners (such as payment processors, delivery companies, or IT support) who help us deliver our services.
  • Legal Requirements: When required by law, regulation, or court order.
  • Health & Safety: When necessary to protect your health, safety, or the safety of others.

4. Data Security

We take data protection seriously. Your information is safeguarded with:

  • Secure servers and firewalls.
  • Encrypted data transfers (SSL/TLS).
  • Restricted access to sensitive information (only authorized staff).

While we use industry-standard security practices, no online system can be guaranteed 100% secure.

5. Your Rights

As a customer, you have the right to:

  • Request access to the personal information we hold about you.
  • Ask for corrections to inaccurate or incomplete data.
  • Request deletion of your data (except where we are legally required to retain it).
  • Opt out of marketing communications at any time.

To exercise your rights, please contact us at support@bloompluspharmacy.com.

6. Cookies and Tracking

Our website uses cookies to:

  • Enhance your browsing experience.
  • Analyze traffic and usage patterns.
  • Remember your preferences.

You can disable cookies in your browser settings, but some features may not work properly.

7. Children’s Privacy

Bloomplus Pharmacy services are intended for adults. We do not knowingly collect personal information from children under 18 without parental consent.

8. International Data Transfers

If you access our website from outside Nigeria, please note that your data may be transferred and processed in Nigeria. We take steps to ensure your data remains protected regardless of location.

9. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

📍 Bloomplus Pharmacy – Lekki, Lagos, Nigeria
📧 Email: info@bloomplusgroup.com
📞 Phone: +234 706 411 0181